Online Services

Online Claims Access Procedures

Attention: Workers' Compensation Manager

• Contact your local systems administrator to:
  • Determine if access will be through your firewall, OR
    Determine if access will be through an Internet Service Provider (ISP).
  • Review the information for Firewall Setup (if applicable).
  • Review the Secure Shell Access Process.
  • Review the client-side software installation (SECURE CRT).
• Obtain clearance from your local systems administrator for:
  • Firewall access, OR
    ISP access.
  • SOLCA Installation (completed).
• Prepare e-mail request for SOLCA and send to states@scif.com
• Maintenance Problems:
  • Send a request via e-mail (Subject: Trouble Ticket) to states@scif.com.
  • If you do not receive a response within 24 hours, please contact SOLCA Maintenance at (415) 703-7053
• Information, Questions, Problems:
  • Contact Dolores McCarty via email or call (916) 567-7553.

Note: State Fund will issue a Hardware token (fob) to each client upon installation of the VanDyke licensed software. You must return broken and expired fobs to State Fund for exchange.