Our Values

At State Fund we value excellent customer service, highly skilled personnel, superior performance and organization, and an open management style. These values help us to succeed in our mission--providing stable workers’ compensation coverage for California employers and their employees.

Customer Service

• We exist to serve our customers.
• Our customers value the service they receive.
• Exceeding our customers' expectations is every employee's responsibility.
• Our primary customers are our policyholders, their employees, and the brokers that serve them.

People

• Maintain a sense of the Fund Family.
• Offer job security, functional and upward mobility, and equal employment opportunity.
• Build the knowledge capital of employees through training, education, and work experience.
• Recognize and respond to the needs and expectations of all State Fund employees.
• Respect employees' right to organize.
• Appreciate individual initiative.

Performance & Organizational Priorities

• Stay the industry leader and maintain financial soundness.
• Compete fairly and ethically and stand behind our word.

Management Style

• Encourage open communication throughout the organization.
• Provide autonomy to manage and innovate.
• Maintain a flat organization and open access to the Executive Committee.
• Remain committed to employee welfare and the Fund's success.